High-quality care without inflated hourly rates
We use modern technology and smarter processes so families pay for care — not unnecessary admin. When carers are paid fairly, everyone benefits.
Bristol & Bath including Keynsham, Kingswood, Filton, Bradley Stoke, Thornbury, Yate, Portishead, Clevedon, Nailsea, Midsomer Norton, Radstock, and surrounding villages.
The problem with traditional care models
Families pay high hourly rates — often £28 to £35 per hour. But where does that money actually go? Large administrative teams absorb much of the cost, leaving carers significantly underpaid at just £12 to £16 per hour.
The consequence? Underpaid carers are forced to work multiple jobs just to make ends meet. Exhausted carers deliver lower quality care. It's a cycle that hurts everyone — especially the person receiving care.
When carers are exhausted, everyone loses — especially the person receiving care.
Our model is different
Fewer layers of admin
Technology handles scheduling, records, and compliance tracking efficiently.
Human oversight where it matters
Technology supports our care — it does not replace human judgment.
Savings passed on
Operational savings go directly to families and carers — not shareholders.
Why our prices are different
We don't believe families should pay £30 per hour when carers receive less than half of that.
Our pricing is transparent. You're paying for care — not bureaucracy. We've structured our operations to minimise unnecessary overhead, and we pass those savings directly to you and to the carers who deliver your care.
The ethical case for fair pay
When carers are paid fairly, they do not need to work for multiple agencies. That means they arrive rested, focused, and consistent. This improves:
Compliance built from day one
We don't add compliance as an afterthought — it's built into our systems from the start. Every process, every record, every check is designed with regulatory requirements in mind.
Regulatory Compliance
Care Quality Commission
CQC registration application pending (8–12 weeks). Registered Manager appointed.
Safeguarding Policies
Comprehensive safeguarding, medication management, and incident reporting
Workforce Compliance
Right-to-work checks, visa compliance, training records, ongoing supervision
Care you can understand and trust
If you're looking for domiciliary care in Bristol, Bath, or the surrounding areas — whether paying privately, using direct payments, or managing a personal budget — we believe you deserve complete transparency about what you're paying for.
What you can expect
You deserve respect, fair pay, and realistic workloads
If you're a carer in Bristol, Bath, or nearby areas, we know what it's like in this industry. Long hours, poor pay, chaotic scheduling, and feeling undervalued. We're building something different.
What makes this different
Fairer hourly rates
You receive a meaningful share of what families pay
Predictable rotas
Know your schedule in advance, plan your life
Proper support
Clear expectations, training, and someone to turn to
What we expect
Professional standards, reliability, compassion, and genuine respect for the people you support. No shortcuts, no excuses — just good care.
A compliant, scalable partner
TrueEdge Care is designed for reliability and transparency. We're seeking to work with Bristol City Council, Bath & North East Somerset, South Gloucestershire, and North Somerset. We understand the pressures facing adult social care teams, brokerage units, and framework managers — and we've built our operations to meet your requirements.
CQC Application Pending
Registration expected 8–12 weeks
Clear Governance
Transparent structures
Strong Audit Trails
Complete documentation
Scalable Capacity
Built gradually and safely
Why we started TrueEdge Care
We started this company because we wanted care for our own family — and couldn't justify paying inflated rates while carers struggled.
We believe there's a better way. One where families get transparent pricing, carers get fair pay, and everyone benefits from thoughtful, sustainable systems. That's the edge we're building — not speed or intensity, but sustainability.
Fairness
Carers paid properly
Transparency
Clear understanding
Dignity
Respect for all
Sustainability
Long-term thinking
Accountability
Clear standards
Ready to experience care done differently?
Serving families across Bristol, Bath, and surrounding areas. Whether you need care, want to join our team, or are a commissioner — we'd love to hear from you.